Salesforce Consulting Services – Get to Know the Reason of Hiring Salesforce Consultant to Get
- Emorphis Technologies
- Mar 16, 2021
- 5 min read
Cloud computing systems have dominated the recent era, having a significant impact on the field of online business. Salesforce is a prime example of how to make good use of technology. Are you certain of the reason?
It’s because it’s a fraction of the price, much to the delight of the customers. Furthermore, they have altered the business model by eliminating lengthy implementation processes and expensive licensing deals and moving it to the internet. That’s it!
It began as a small software as a service (SaaS) company and has since grown to become the world’s fifth-largest software company. It has been an instant success as a result of a trio of features such as sustainability, user-friendliness, and affordability.
This blog will include a brief introduction to Salesforce as well as answers to the following questions:
· Why is it commonly used by Salesforce?
· Why is Salesforce a better choice?
If you can effectively address these questions, you can only distribute your Salesforce consulting services to your clients in the most constructive manner.
Why do I use Salesforce extensively?
Salesforce’s success in the corporate world stems from the fact that it offers the easiest way to transform your innovative idea into a robust app. Yes, that is right!
Instead of wasting time and money on infrastructure, you’ll concentrate on developing your application on the Salesforce platform, saving millions of dollars that can be put to better use.
Clients often prefer the cloud-computing model offered for three reasons:
Fast Mode- Salesforce can be set up in a matter of weeks or months, which is much faster than traditional CRM, which can take up to a year to get up and running.
Simple to Use- With Salesforce, you have a win-win situation because you can spend more time using it rather than learning how it works.
Customers have found it to be very useful because it is simple to use and customize to meet their specific business needs.
Why is Salesforce a better choice?
Let us first go through some Salesforce-related statistics before answering the given question. According to Statista, the leading online statistics archive, it has been discovered that:
· In 2009, Salesforce subscriptions and assistance totaled US$ 984.57 million, with skilled services totaling US$ 92.2 million.
· In 2019, Salesforce subscriptions and assistance grew to US$ 12413 million, while technical services grew to US$ 869 million.
Salesforce’s performance in enhancing working capacity and opening the way for new opportunities for companies who have chosen it is shown by the evidence presented.
Salesforce is a great choice today because, unlike its competitors, it is the only cloud-based computing platform that needs less time and has easy downloads.
Other CRM solutions take months to integrate, but Salesforce is completed in a matter of days and therefore provides customers with the best alternative.
Few Reasons which have created Buzz for Salesforce among Businesses are:
1. On one network, the combination of Sales and Service Cloud brings a lot of revenue
Technology exists to save time and money, and with Salesforce at the forefront, there is no need to worry about goods and services. The platform is intended to link sales and service departments to their cloud systems.
Furthermore, they are built on the same platform and provide your company with a complete 360-degree view of each of their customers. In addition, customer service representatives are encouraged to upsell and cross-sell to their current customers. Furthermore, the sales teams would understand the consumers’ existing desires based on their context in order to more efficiently sell the products to them.
It can also do a lot of things when it comes to putting service cloud and sales cloud together on one platform, such as:
· Empowering sales teams with customer intelligence
· Closing the deal in one’s favor is not a difficult task
· Keeping customers into your fold
Customers get a high-quality experience as a result of these specific features, which helps sales reps and customers communicate more effectively. This, in fact, assists in the satisfaction of customer desires and allows them to spend more in order to boost revenue for the business in question.
2. A Powerful Ecosystem is what Salesforce is Renowned for
Salesforce not only provides a dependable and reliable solution, but it also has a large community of developers, customers, and partners. This encourages clients to interact with one another, ask questions, and provide feedback.
It also includes the AppExchange application marketplace, which is a perfect way for Salesforce developers and registered partners to make their apps public and enable customers to download and purchase the product more easily.
Salesforce’s ecosystem, which involves consultants and software suppliers, similarly provide consumers with product creation and service management support.
They are crucial because their services make it easier for clients to find a qualified partner with whom they can work efficiently.
3. Salesforce is Equipped with Artificial Intelligence (AI)
The coolest feature of Salesforce is artificial intelligence (AI), which has proved to be useful in optimizing automated workflows, processes, gaining insights, and making predictions. It’s one thing to get a powerful tool, but gaining insight from information is something Salesforce has prioritized for a long time.
The result is Einstein, a set of AI and machine learning algorithms that begin working right away to evaluate and understand the customer’s workflow and behaviors. It also employs data analytics to provide predictions and product recommendations based on the customer’s behavior.
4. Salesforce is 100% Customizable
Yes, Salesforce is fully customizable, which is one of the most appealing features. You can make simple changes by using the following tools:
· Point-and-Click Features
· AppExchange for making mobile-ready apps ready to integrate with each other
· Salesforce developer tool to build a complete custom application
Furthermore, if you have the the right strategy in place to carry out the Salesforce methodology you need, it aids the system in bending to your needs.
Salesforce has established itself as a market leader in the cloud computing world. It is also the most well-known brand and has become synonymous with the name CRM.
It has received several awards and has been ranked the #1 CRM provider for the past five years by none other than International Data Corporation.
Many large and well-known companies, such as Adidas and Toyota, use Salesforce as a powerful CRM program to improve their productivity.
Salesforce, on the other hand, is not limited to large corporations; it can be customized to meet the needs and expectations of small and medium-sized businesses.
Bottom Line:
Salesforce has aided many businesses by handling their operations and assisting them in a variety of ways since its inception. Salesforce is a great platform with a multitude of helpful features that will pay off quickly.
If you want to take your Salesforce consulting services to the next level, combine your efforts with the cloud computing model offered and see why it has gained so much traction in this online world.
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