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Salesforce Consulting Services – 5 Exclusive Reasons Why Salesforce Instant Hit Among Enterpri

  • Writer: Emorphis Technologies
    Emorphis Technologies
  • Apr 2, 2020
  • 5 min read

The recent era is dominated by cloud computing technologies which have a great impact on the world of online business. And this technology is effectively utilized by Salesforce. Do you know why?It is because it comes at a fraction of cost, much to the delight of the customers. What’s more, they have changed the business model by removing lengthy installation processes, expensive license deal and moved everything towards the internet. That’s it!Beginning as a humble software as a service (SaaS) company, it has now become the fifth largest software company across the globe. It has become an instant hit because of utilizing a trio of features such as sustainability, user-friendliness, and affordability. In this blog, there will be a brief introduction about Salesforce and will also answer the following questions: Ø Why Salesforce is utilized extensively?Ø Ø Why Salesforce is a better option? If these questions are answered successfully; then only you can propagate your Salesforce consulting services among your customers in the most proactive way.

Why Salesforce is Utilized Extensively?

One aspect which has made Salesforce popular across the business world is that it offers you the fastest pathway in converting your innovative idea into a resilient app. Yes, that’s true!Instead of wasting a significant amount of time and money on building infrastructure, you can concentrate on building your app on the Salesforce tool and thus saves millions of dollars which you can utilize for another purpose. What’s more, customers are preferring the given cloud-computing model because of three major reasons: Ø Fast Mode- Salesforce is deployed within a few weeks or month which is far better than the traditional CRM which takes more than a year to utilized efficiently. Ø Easy Use- With Salesforce, you are in a win-win situation because you can put more time in its utilization rather than figuring out how it works.Ø Effective Working- Customers have found it very effective because it is easy to use and is capable of meeting business requirements by customizing it efficiently.

Why Salesforce is a Better Option?

Before answering the given question, first, let us go through some statistics related to the Salesforce. As per the reports of leading online portal for Statistics, Statista; it has been found that:

Ø In 2009, subscription and support for Salesforce was 984.57 million US$ and professional services was 92.2 million US$Ø In 2019, subscription and support for Salesforce increased to 12413 million US$ and professional services increased to 869 million US $The given facts say it all about the efficiency provided by the Salesforce in enhancing the working capacity and paving way for new opportunities for the companies which have opted for it.Now coming to the question, Salesforce has become a better option because it is the best cloud-based computing software that takes less time and comes with easy installation, unlike its other competitors.Also, it takes several months to integrate other CRM solutions, but Salesforce is completed within a few days and thus provides the best alternative to the customers. Few Reasons which has created Buzz for Salesforce among Businesses are:

        I.   Mixture of Sales and Service Cloud on One Platform brings Lots of Revenue

Technology is there to rescue and with Salesforce at the helm, there is no need to take care of sales and services. The given platform is designed to bring sales and services with their cloud platform respectively.Besides, they are built on the same platform and provide your company with a complete 3600 view of each of their customers. Moreover, it empowers the service teams to upsell and cross-sell to their present customers. Furthermore, the sales teams can utilize the customers’ history to understand their current requirements to sell them the products more efficiently.What’s more, bringing service cloud and sales cloud together on one platform can also do various wonders such as:Ø Empowering sales teams with customer intelligenceØ Closing the deal in one’s favour is not a difficult taskØ Keeping customers into your foldWith these exclusive features, quality experience is provided to the customers which leads to smoother conversation between sales reps and customers. This, in turn, help in meeting the expectation of customers and they are urged to spend more to generate great revenue for the given organization.

      II.  A Powerful Ecosystem is what Salesforce is Renowned for

Salesforce not only provides a stable and powerful solution, but it also consists of a spacious ecosystem that comprises developers, customers, and its partners. It enables customers to connect with each other, ask questions and provide feedback.Furthermore, it comes with application marketplace called AppExchange which is a perfect platform for Salesforce developers as well as registered partners to make their apps available for the public and allow the customers to download and purchase apps in a better manner.Likewise, the ecosystem of Salesforce which also includes consultants, software vendors and consultants; help the customers to provide kind of support including implementation of software and management of the services.They are important as their services make an easier task for the customers to find a qualified partner with whom they could deal efficiently.

III. Salesforce is Equipped with Artificial Intelligence (AI)

The coolest feature of Salesforce is AI which has proved to be beneficial in improving automate workflows, processes, discovering insights and to make predictions. Just having a powerful platform is one thing but drawing insight from data is another thing that the Salesforce has prioritized more for quite long time.The outcome is Einstein which consists of powerful AI and machine learning algorithms which start working right from the beginning to analyse and learn the workflow and habits of the customers. Moreover, it uses data science to offer predictions and qualify leads to recommend the product as per the behaviour of the customers.

IV. Salesforce is 100% Customizable

Yes, Salesforce is cent percent customizable which is the most lovable aspect of the Salesforce. You can make easy customizations using:Ø Point-and-Click FeaturesØ AppExchange for making mobile-ready apps ready to integrate with each otherØ Salesforce developer tool to build a complete custom applicationWhat’s more, it also allows the given system to bend as per your terms unless you have the right strategy to figure out the Salesforce strategy you required the most.

V. Salesforce has become a Reputed Brand Worldwide

Salesforce has earned a reputation of itself by becoming an industry leader in the world of cloud computing successfully. It is now the most recognized brand and has become synonymous with the term CRM.It has received various awards and accoladed globally notable of including #1CRM provider by non-other than International Data Corporation for five continuous running years.Many largest and recognized institutes such as Adidas and Toyota utilize Salesforce to act as a powerful CRM software to enhance their working capacity.But Salesforce is not limited to enterprise-level businesses, it can be customized to meet the needs and expectations of organizations ranging from small to mid-market enterprises.

Bottom Line

Since its inception, Salesforce has assisted many business enterprises by supervising their operations and helping them to grow manifold. Salesforce is an excellent platform that comes with outstanding features that will reap dividends in no time. If you want to extend your Salesforce consulting services to the new frontier; then incorporate the given cloud computing model in your working and see why it has gained large followers in this online world.

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